Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Hidden Roast Co.! The terms “we”, “us” and “our” refer to Hidden Roast Co. Hidden Roast Co. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Hidden Roast Co. is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, you may be asked to provide certain information such as your email address and order details. You represent that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display product information accurately. However, we do not guarantee that product appearance will be exactly as shown on your device.
All product descriptions and availability are subject to change at any time without notice. We reserve the right to discontinue or limit products at our discretion.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason.
Your order is not accepted until payment has been processed and confirmed through Shopify.
We may cancel or modify orders if necessary and will attempt to notify you if this occurs.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged is the price at checkout.
All payments are processed securely through Shopify and its payment providers. We do not store or directly process payment information.
You agree to provide accurate order and payment information.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping delays once orders are handed to carriers. Delivery times are estimates only.
Once an order is transferred to the carrier, responsibility for the package passes to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site including branding, text, images, and designs is owned by Hidden Roast Co. or its licensors and may not be used without permission.
SECTION 7 - THIRD-PARTY LINKS
We are not responsible for third-party websites or services linked on this site.
SECTION 8 - PRIVACY POLICY
All personal information is handled according to our Privacy Policy [LINK]. By using the Services, you acknowledge that you have read it.
SECTION 9 - LIMITATION OF LIABILITY
We are not liable for any indirect, incidental, or consequential damages resulting from your use of the Services or products.
All products are provided “as is” and without warranties beyond what is required by law.
SECTION 10 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services means you accept any changes.
SECTION 11 - CONTACT INFORMATION
Questions about these Terms should be sent to:
sam@hiddenroastco.com