Privacy policy
Privacy Policy
Last updated: May 9, 2026
Hidden Roast Co. operates this store and website, including all related information, content, features, tools, products and services (the “Services”), in order to provide you with a curated shopping experience. Hidden Roast Co. is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.
By using the Services, you agree to the collection and use of information in accordance with this policy.
Personal Information We Collect
We collect limited personal information when you interact with our store, including:
Email address (for order updates, communication, and optional marketing)
Usage information (how you interact with the site)
Device information (browser type, IP address, general analytics data)
When you complete a purchase, Shopify processes additional information such as:
Shipping information
Payment details
Order details
We do not store or directly process payment information. All checkout and payment data is securely handled by Shopify and its payment processors.
How We Use Your Information
We use your information to:
Provide and fulfill orders
Communicate with you about purchases or support requests
Send order updates and notifications
Improve and optimize the website experience
(Optional) Send marketing emails if you choose to subscribe
Cookies
We use cookies and similar technologies to support basic website functionality and improve your experience.
Cookies help with things like:
Keeping items in your cart
Understanding how visitors use the site
Improving performance and layout
These cookies are standard for Shopify-powered stores. We do not use cookies to personally identify you outside of normal store functionality.
You can disable cookies through your browser settings if you prefer.
Sharing Your Information
We share information only when necessary to operate the store:
Shopify (store platform and checkout processing)
Payment providers (to process transactions securely)
Shipping and fulfillment services (to deliver your orders)
We do not sell your personal information.
Data Retention
We retain information only as long as necessary to:
Fulfill orders
Provide customer support
Meet legal and accounting obligations
Your Rights
Depending on your location, you may request to:
Access your personal data
Correct or update your information
Request deletion of your data (where applicable)
To make a request, contact us at:
sam@hiddenroastco.com
Security
We take reasonable steps to protect your information, but no method of transmission over the internet is 100% secure. All payment and checkout data is handled securely by Shopify.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have any questions about this policy, contact us at:
sam@hiddenroastco.com